State Farm® Insurance Agent Jim Phillips
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elena Levitt
June 12, 2026
"So easy to work with! Makes a potentially stressful situation much easier!"
"Thank you for taking the time to leave such a great review, Elena. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Michael Kauper
June 11, 2026
"State Farm has good people working with me. The Jim Phillips Agency is reliably helpful. They listen, they are honest, they do their best to solve problems. I am not so happy with State Farm corporate. At the management level, I needed to negotiate to get a complete job on a repair a few years ago. The State Farm technology has bugs. Not always useful. But the staff at Jim Phillips Agency helps me, communicates well, and works with management on my behalf."
"Thank you for your wonderful 4-star rating. We are delighted to hear that you were satisfied with your interaction with us here on State Farm Agent Jim Phillips’s Team. Should you have any recommendations or suggestions for how we can enhance the insurance experience further, we would appreciate your input. "
Steverino
June 5, 2026
"I have been insured through State Farm and the Jim Phillips Agency for decades. Jim and his associates are highly knowledgeable, customer service focused, available and approachable and easy to deal with. I always feel that they have my best interests at heart and give good advice. I have a number of insurance products and receive a variety of discounts and utilize State Farm services (e.g., Drive Safe) that keep my bundled costs reasonable. I highly recommend this Agency."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jim Phillips’s Team. "
David Waldman
May 28, 2026
"Huge fan of Jim and his team! They are wonderful and can't say enough great things about them! Thanks so much!"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jim Phillips’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in ROSEVILLE ."
Brenda Lightbody
May 19, 2026
"I’ve been with State Farm for decades. I just bought a new car and Risa and Rachel were phenomenal in getting me quotes and set up."
"Thanks so much for the amazing review, Brenda! We really appreciate your support here in ROSEVILLE . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Michael Wichterman
May 12, 2026
"I bought a Chevy Silverado and Rachel took great care to assure I got the coverage I was looking for and made sure I got the coverage today. Thanks to her I was able to visit a friend out of town today."
"Thanks so much for the fantastic rating, Michael! We are so glad you had a positive experience with us here on State Farm Agent Jim Phillips’s Team. If there is anything we can do for you in the future, just give us a shout! "
Aaron Davis
April 23, 2026
"I have been a customer of State Farm Insurance for decades, and throughout that time, my family and I have received professional, friendly, and helpful service when needed. They certainly live up to the advertisement theme: "Like a good neighbor, State Farm is there." Thank you for the many years of service. Aaron Davis and family"
"Aaron, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Phillips’s Team—we are always here to help!"
Dotty Coffey
April 6, 2026
"We’ve been with Jim Phillip’s State Farm for two decades. The staff is very responsive and we get through to a person who can help us immediately, which is not true of other agencies. They’ve been responsive with our home and auto claims and very helpful."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jim Phillips’s Team. "
Robb Reed
March 18, 2026
"I love that a real human being answers the phone when I call. Typically it is Suzette and she is always friendly, informative and quick to answer any question I may have. Thanks to her recommendation, I just took a driver safety course and shaved off 10% on my auto insurance."
"Thank you for the review, Robb. Suzette is a great asset to our team and I am glad you enjoy working with her. It is a great idea to take the defensive driver course!"
Jessie Chandler
March 16, 2026
"Risa Toles and Jim Phillips are the best. Been with them for years, excellent service, excellent advice, and thoughtful recommendations!"
"Jessie, thank you for the kind review. I am pleased to hear you have been happy with our services to you."
Ken Kalina
March 9, 2026
"I could see through our daily USPS INFORMED DELIVERY email that we were to receive some sort of correspondence from State Farm on February 17th, but the US Post Office failed to deliver it. Suzette was quick to confirm that it was our annual homeowners statement and offered to email a pdf copy to us. Our problem with the post office was quickly and easily resolved with the help of Jim Phillips' crew."
"We appreciate the kind words, Ken! Our Roseville team is always happy to help. Thanks for choosing our State Farm office! Jim Phillips - State Farm Insurance Agent"
Margaret Jenkins
March 4, 2026
"We have been with the Jim Phillips agency for 40 years, and my father was even longer than that. They are there with our vehicles and house. Love Risa who is always there to take our call and answer our questions. Sure, glad we can lean on them when we need help!"
"Margaret, thank you for your business over the years and kind review. Risa is an asset to our team and I am pleased you enjoy working with her."
Rigo Rodriguez
January 6, 2023
"Solo quiero darle thumbs up, a mi agente Fanuel Rodas de State Farm. Ellos an sido muy serviciales cuando tengo preguntas de mi póliza o cualquier otra cosa que necesite saber. Realmente los recomiendo 👍"
"Thank you for your kind review. Fanuel is an asset to our team and I am so glad he is helpful to you."
Susan Garner
June 29, 2022
"We've been with Jim Phillips for 10 years. The staff is friendly and very helpful. Risa and Jim have helped us with two major water damage crises in our home and a variety of car repairs. I highly recommend this Agency."
"Susan, thank you for your kind review. I am happy we were helpful with your claims. Risa is an asset to our team."
Sherron Baldwin
May 10, 2022
"Pay my car insurance"
"Thank you for your review!"
Kaleb Kier
April 4, 2022
"Jim and the staff at State Farm are excellent. They helped my wife and I set up our insurance plans quickly and effectively. Highly recommend."
"Welcome to our agency. I am glad to hear the transition went well and I look forward to working with you."
Todd H
March 2, 2022
"I have had Jim Phillips as my agent for over 10 years. Had a major storm damage my house everything was done in a very timely manner. My wife was in a car accident Jim and Danielle called to make sure she was ok. They review my policies regularly and inform me of changes that could be made. Extremely happy with Jim and his whole staff great people"
"Todd, thank you for your business over the years. I am happy your auto and home claim experiences went well."
ERIKA Budai-Murrell
May 19, 2021
"Thank you for helping us with a claim issue. The agency went above the call of duty to help us."
D. T.
November 14, 2019
"I’m been with this agency for 6 years and have had a very good experience. Both the agent and the staff are very helpful and available."
Grant Powell
September 8, 2017
"I had State Farm for many years and they have been great! when it came time for home owners insurance It seemed to be the obvious choice The quote I received was ridiculous over double what all other quotes I received was, with the same coverage! So I wasn't going to waste my time trying to negotiate it. And left it at that and the agent never followed up or touched based until It came to me cancelling my Insurnace. I had to call multiple times to get it finalized. Overall a very poor experience for a long time customer"
Pi
June 2, 2017
"I received exceptional service from Risa Toles and want to say thank you for going above and beyond to help me with something that was not even her responsibility. I highly recommend Jim Philips Agency and Risa."